Accessibility Statement
Camden Movers Accessibility Statement
Camden Movers is committed to providing an accessible and user-friendly experience for all customers in the accessible Camden Movers area, including people with disabilities. We aim to ensure that everyone can access information about our moving services, request quotes, and communicate with our team independently and with dignity.
Our Commitment to Accessibility
We are actively working to align our website and digital content with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines explain how to make digital content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to ensure that customers in the accessible Camden Movers area can browse our moving services, prepare for their relocation, and contact us for support without facing unnecessary barriers.
Screen-Reader Support
The Camden Movers website is designed to be compatible with major screen-reading technologies. We use clear heading structures, descriptive text for images where required, and meaningful labels for form fields to help screen-reader users understand and navigate our content more easily.
We strive to avoid relying on images or visual elements alone to convey important information. Wherever possible, we provide text-based alternatives and clear instructions so that users who rely on assistive technology can access the same information as other visitors.
Keyboard Navigation
Our website is designed to support navigation using only a keyboard. Users should be able to move through menus, forms, and interactive elements using the Tab, Shift plus Tab, Enter, and arrow keys. Focus indicators are intended to remain visible so that users can see which element on the page is currently selected.
If you encounter an area of the site where keyboard navigation is difficult, confusing, or impossible, please let us know so we can review and improve that section.
Ongoing Improvements
Accessibility is an ongoing effort for Camden Movers. We regularly review our website and content to identify potential barriers and to improve the experience for everyone in the accessible Camden Movers area. This includes checking colour contrast, text size, heading order, form labels, and the consistency of our navigation.
When we add new pages or features, we aim to build accessibility into the design and development process from the start, rather than treating it as an optional extra.
Known Limitations
While we strive to ensure that all areas of our website are accessible, there may be some content or legacy sections that are not yet fully compliant with WCAG 2.1 AA. We are working to identify and fix these issues as part of our continuous improvement plan. If you experience any difficulty using a specific page, please contact us with details so we can prioritise a fix.
Requesting Assistance and Providing Feedback
We welcome feedback on the accessibility of Camden Movers. If you encounter access barriers, need information in an alternative format, or require support when using our website or services, you can contact us by post at our Camden office or through the contact form provided on our website.
When you contact us about an accessibility issue, please include the page or service you were using, the type of device and browser you were using, and a brief description of the problem. This information helps us investigate and resolve issues more quickly.
Future Accessibility Goals
Camden Movers intends to continue improving accessibility as technology and standards evolve. We plan to refine our online booking experiences, expand guidance for customers with different accessibility needs, and provide clearer information about accessible moving options in the accessible Camden Movers area.
Our aim is to make moving in and around Camden easier, safer, and more inclusive for everyone.
